top of page

Terms of Service - Business

The Project Organiser Ltd

 

These terms apply to all business support. By booking, you agree.

 

1. Services

 

We deliver project-based support:

 

  • Project coordination

  • Admin streamlining

  • Website building

  • Tech setup

  • Diary control

  • Event coordination

 

No employees. No contracts. Just results.

 

2. Rates & Billing

 

  • Ad-hoc: £45/hour

  • Retainer (min 4 hrs/month): £38/hour

 

Billing:

 

  • First hour billed in full

  • After that: 30-minute increments

 

VAT not applicable (under threshold).

 

3. Booking & Payment

 

Deposit: 50% for jobs over 4 hours.

​

Payment options:

​

  • On the day: Card (Stripe on phone), cash, or bank transfer

  • Invoice: Balance due on completion (Net 7 days)

  • Receipt: Issued immediately for card/cash.

  • Late fee: 8% after 7 days on invoices.

 

4. Cancellation

 

  • 24 hours notice or 50% fee.

  • No-show: Full fee.

 

5. Your Responsibilities

 

  • Provide clear brief and access.

  • Pay on time.

  • Keep info confidential.

 

6. Our Promise

 

  • DBS-checked

  • £1m public liability + professional indemnity

  • Work done properly, on time

 

7. Liability

 

  • Capped at fees paid.

  • Not liable for your business decisions.

 

8. Termination

 

  • Either party: 24 hours written notice.

  • We finish booked work or refund deposit.

 

9. Governing Law

 

  • English law. Courts of England and Wales.

 

Contact via the contact form here or email theprojectorganiser@gmail.com

 

Last updated: 31 October 2025

​

What Clients Say

Stuart, Holt

"Polly makes possible the things I can’t do: using the computer, using an iPhone, managing shopping - not just food, but everyday items and gifts - even clearing cupboards. She helps me work and does research so I’m still able to write, pays bills, orders repeat meds. All the complex, difficult stuff. Polly does everything I need on the computer and much more as required, including physical shopping. She’s always good for a chat - a very good companion and entertaining talker. Polly brightens life."

Holt, Norfolk

 

© 2025 by The Project Organiser Ltd.

Powered and secured by Wix 

 

bottom of page